Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Report abuse. Details required :. Cancel Submit. Andre Da Costa Article Author.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Gumuh Samuel Toh. In reply to oladunnimicheal's post on November 6, If my PC is running non-genuine Windows software, can it still receive critical security updates?
What are the most common reasons Windows fails validation? Need more help? Join the discussion. Was this information helpful? Yes No.
Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen.
Incorrect instructions. Too technical. Not enough information. If you have an unopened pre-paid card for Microsoft , follow the instructions on the back of the card to reveal the product key and redeem and install Microsoft If you have already redeemed Microsoft from your pre-paid card, follow these instructions to install Office.
Get more info about installing Office. Get more info about using product keys with Office. Go to Order history. If the above steps don't work, in the confirmation email for your order, select Install Office. Select Copy to copy the product key, and then select Install. Get more info about installing Visual Studio. If you have any questions or problems, contact Visual Studio subscriptions support. Get more info about Visual Studio subscriptions.
To find your Windows product key, see Find your Windows product key. If you have a digital gift card that's good for a game or app, see Redeem a gift card or code to your Microsoft account. If you bought your Microsoft software from a third-party website, you'll need to get download and product key info from them. For more info about a Microsoft subscription, see Manage your Microsoft subscription purchased through a third party.
If you can't find an app or you found it, but can't install it, here are some reasons why you might not see it:. The app isn't available in your country or region. Not all apps are available worldwide. An app available in France might not be available in Germany. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear. Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age.
Learn more about Family Safety. The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed.
In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. The app isn't compatible with your device. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device.
Your PC was recently updated, but wasn't restarted.
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