Universal Print Driver Enables users to use various printing devices. Citrix Support A single, intelligent advanced driver, which can be used across your fleet of multifunction and laser printers. Device Manager NX Lite Simplify printer monitoring and management of your multifunction device fleet. Print Cloud Virtual Driver Print driver to submit jobs from anywhere to be released from any Ricoh Smart Integration enabled multifunction printer.
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What does the future hold for the modern workplace With more remote workers, has the office become a relic of a bygone era? Additional Support. Technology Services. About MyRicoh. Schedule Services. Contact Us. Knowledge Base Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime. Ricoh Knowledge Base. Safety Data Sheets Search this site by product category and product name to find safety data sheets for North America. Ricoh Service Request App.
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Technical support and service. Product support For projectors, desktop and HotSpot printers, video conferencing equipment and interactive whiteboards, call the help desk at I see the message Printer is Offline when I try to print with a wireless connection on my Mac. I see the message Printer is Offline when I try to print with a wireless connection in Windows. How do I send a fax from my product control panel?
How do I restore my original fax settings? How do I confirm my fax was sent? The quality of my fax is poor. How do I send a fax using the Fax Utility on my Mac?
I'm having trouble sending or receiving faxes. How do I use an answering machine with my fax? Can I use a pre-paid calling card to send a fax? How do I save faxes to my Mac instead of printing them? How can I know if there is a fax stored in the product? The fax header gets cut off when I send a fax. Will I lose faxes if the product is turned off? How do I add a pause when I enter a fax number on the product's control panel?
How do I print faxes stored in the fax memory when the product has an expended ink cartridge? How do I change the baud rate or fax speed on my product? How do I save faxes to my Windows computer instead of printing them?
I cannot access the fax settings on my product's control panel. When I send a handwritten fax, the recipient can't read the fax. How many pages can I store in the fax memory? Select the questions to view the answers How do I print with black ink from Windows or my Mac when a color cartridge is expended? Which ink cartridges should I use with this product?
How do I replace the ink cartridges? Why is Epson shipping initial ink cartridges with my product? How do I know when an ink cartridge needs to be replaced? Which functions are available on my product when an ink cartridge is expended or not installed? Can my product still print if an ink cartridge is expended or not installed? What is my product doing after I install a new ink cartridge? The color ink cartridge is expended even though I print in black only. Why does this happen? I replaced an ink cartridge, but my product shows that the ink is not recognized.
I updated my printer's firmware, and now my product shows that the ink is not recognized. Select the questions to view the answers How do I replace the maintenance box? Memory Cards or External Devices. How do I print from a USB flash drive or external device? Paper or Media. Select the questions to view the answers I'm having paper feed problems. How do I know which paper or media type to select in my product's driver?
Which type of paper can I print on? How do I create a custom paper size for my product in Windows? How do I select the paper source in Windows?
Print Quality or Appearance. Select the questions to view the answers My printout contains incorrect characters. My printout has incorrect colors. My printout has a slight slant. My printout is blurry or smeared. My printout is grainy when I print from any application. My printout has lines running through it. My printout looks inverted, as if viewed in a mirror.
How do I restore my product's default settings? My printout has incorrect margins. How do I reduce the appearance of red eyes in my photos? My product is printing blank pages. Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I scan from a smart device? My scanning software doesn't work properly in Windows or on my Mac.
I can't start Epson Scan 2. How do I print a scanned image and save the file to my computer with Epson ScanSmart? How do I decide which resolution to select when I scan from Epson Scan 2? Where do I place a legal-size document on my product to scan it? How do I enlarge an image I scanned with Epson Scan 2? The quality of an image I scanned with Epson Scan 2 is poor. Software or Setup. I see the message Unable to connect to the server. Please try again later. Where can I find the IP address of my router?
How do I set up my product for wireless printing in Windows or on my Mac? How do I add my product as an IP printer on my Mac? How do I install the software for my product if I don't have the CD? How do I obtain the latest product software for Windows or my Mac? Does Epson make drivers for Linux? Who do I contact for software support? What are the port numbers for Epson network printers wired and wireless?
I can't get Epson Status Monitor to work over my wireless network. How do I get a replacement CD for my product? How do I manually assign a static IP address to my product? Wireless or Wired Connection.
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